SUPPORT

Real Support From Real People

Optimal Viewing Recommendations

Operating Systems

Our live streaming cameras are compatible with Windows 10/11, Mac OS X, Ubuntu 10+, Linux OS 11+, Android and iOS.

Internet Browsers

For optimal results, use Google Chrome, Firefox, Microsoft Edge or Apple Safari.

Plugins

NO plugins required. HD Relay is now completely HTML5 compatible.

Internet Connection

We recommend a minimum internet speed of 5+ Mbps.

Mobile Devices

We recommend using 4G/5G/LTE or WiFi connection.

PHONE

(866) 883-8717

EMAIL

help@hdrelay.com

LIVE CHAT

Live Chat

INCIDENT RESPONSE TIME

We will do our best to respond to your request within 30 min during business hours.

Speak directly to the experts. Get answers to your questions about configuration, installation, operations or troubleshooting.

SUPPORT MEDIA

Download Record Video

Download Video & Share On Instagram

Download Panoramic Images & Share On Facebook

Download Snapshot Images & Share On Facebook

Upload VR Image On Facebook

Sharing Panoramic Images Directly On Facebook

Pushing Live Streams To Facebook

Facebook Tab & Player Manual

Port Forwarding Tutorial

Player Installation In WordPress

Integrating DFP With HD Relay Players

VR Images For Google Maps Street View