Good news! We offer free domestic ground shipping to the continental United States only. For our service clients that need hardware "Real Fast" We also offer FedEx 2-day for $20 per order, or FedEx Overnight for $35 per order. Our apologies to our US Customer's in Alaska and Hawaii must choose the FedEx 2-Day shipping option as ground shipping does not apply (note this charge may not show up in the automated checkout).
For Customer's shipping to an address outside of the United States, please contact our HD Relay sales team via telephone at 1.619.270.8401 or email at firstname.lastname@example.org for a shipping quote or assistance with setting up a pick with your preferred carrier HDRelay.com ships via FedEx for all domestic deliveries.
Shipping charges are automatically calculated based on your selected method of shipment when placing an order. The method of shipment you choose does not necessarily mean you will receive your order within the specified number of days.
Please note that we count from the day we ship the item and not from the day the order was placed. However, we guarantee that we attend to our customers on a first come first serve basis.
Please take note that we do not ship on Saturdays, Sundays and Holidays. Orders are usually processed within 24-48 hours. In the unlikely event that we anticipate a delay in your order, you will be notified via e-mail or be contacted by our customer service representative.
ALL IN STOCK PRODUCTS FOR ORDERS PLACED AFTER 1:00 PM PST WILL BE SHIPPED OUT THE NEXT BUSINESS DAY.
Non-stock items are shipped directly from the Manufacturer to the customer. A 1 day lead time for shipping directly from the manufacturer may be imposed.
Drop ship items and items sent from the manufacturer may take up to 1 day for Tracking information to be updated.
If you have any further questions regarding shipping, please visit our contact us page for assistance. Thank you for choosing HD Relay!
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"The eLiveStream system is so reliable that I sometimes lose track of it being on. It isn't until a skier or other visitor mentions how much they enjoy watching the video does it sink in what a great tool it is. Being able to control the pan, tilt and zoom functions provides greater freedom to explore our mountain and the many exciting activities we stage year round."
-- Eric Hoffman, Interactive Marketing Director of Park City Mountain Resort